Cookie Policy

Last change to Cookie Policy: 26 June 2024

This Cookie Policy relates to:

Trust Gateway Portal: U.S. Bank Trust Gateway (usbank.com)

Cookies and other online trackers are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. 

An online tracker can be classified by its lifespan, purpose and the domain to which it belongs.

By lifespan, an online tracker is either a:

  • Session Cookie or temporary cookie (online tracker) which is erased when the user closes the browser, or
  • Persistent Cookie (online tracker) which remains on the user’s computer or device for a pre-defined period.

As for the domain to which it belongs, there are either:

  • First-Party Cookies (online trackers) which are set by the web server of the visited page and share the same domain; or
  • Third-Party Cookies (online trackers stored by a domain different from the visited page’s domain.  This can occur when the webpage references a file, such as JavaScript, located outside its domain.
    • We work with third parties and these third parties may use cookies which they place on your computer or device. However, please note that we have no control over the cookies they may use. Please refer to the third party's website for information on how they use cookies.
      • Third parties may undertake the following activities for us:
        • Research the use of our website and activities on it;
        • Evaluate the effectiveness of our advertising and promotions on third party websites; and
        • Provide services for us which you can navigate to from our website.
      • From time to time, we may also embed external content from third party websites (e.g. Facebook, YouTube, Twitter) within our website.

Below is a detailed list of the cookies we use on our website. We classify cookies in the following categories:

•             Strictly Necessary Cookies

•             Performance/Analytics/Functional Cookies

•             Targeting/Advertising Cookies

Strictly Necessary Cookies 

These cookies are essential in order to provide the website content and/or features.

These cookies do not gather information about you that could be used for marketing or remembering where you have been on the internet.  

You can disable these cookies in your browser. However, please note that if you disable these cookies, you may not be able to access all or parts of our website or features. 

Performance/Analytics/Functional Cookies

In most cases, the information these cookies collect is anonymous and is only used to improve how a website works and to help us to identify issues you may have when using our website.

These cookies are not used to target you with online advertising. Without these cookies we can't learn how our website is performing and make relevant improvements that could better your browsing experience.

Targeting/Advertising Cookies

These cookies and similar technologies gather information about your browsing habits. They remember that you've visited a website and share this information with other organisations, such as advertisers and platforms on which we advertise.

They do this in order to provide you with ads that are more relevant to you and your interests. Although these cookies and similar technologies can track your visits to other websites, they don't usually know who you are. Without these cookies, online advertisements you encounter will be less relevant to you and your interests.

TGP Cookie List

Cookie Description Duration Type Category First Party/ Third Party
SessionTGP This cookie is stored when you seek to login. The cookie identifies you as a visitor between different pages and stores specific properties and settings. The session cookie is essential for authentication and without it the customer cannot log in. This cookie will be deleted automatically after leaving the website. session session Strictly necessary First Party
_abck This cookie is stored when you seek to login. This cookie is used to differentiate between humans and bots, providing a way to manage and mitigate automated traffic on websites for security and analytics.  365 Days Persistent Strictly necessary First Party
bm_sv This cookie is necessary for the Akamai cache function. A cache is used by the website to optimize the response time between the visitor and the website. The cache is usually stored on the visitor’s browser. The user's bandwidth results are stored within this cookie to help ensure the bandwidth test isn't repeated for the same user repeatedly for the Akamai cache functionality. 2 hrs Persistent Strictly necessary First Party
usbtrustgateway This cookie is stored when you seek to login. The cookie identifies you as a visitor between different pages and stores specific properties and settings. The session cookie is essential for authentication and without it the customer cannot log in. This cookie will be deleted automatically after leaving the website. session session Strictly necessary First Party
SameSite SameSite cookies are a security feature that allows website owners to specify how a cookie should be handled by the browser. This attribute is used to protect against a type of attack called Cross-Site Request Forgery (CSRF). With the SameSite attribute, website owners can specify whether a cookie should be sent to the website that has the same domain (first party) or if it can be sent to websites with different domains (third party) as well. This helps to prevent unauthorized access to a website by controlling the passing of the cookie from one website to another. In simple terms, it’s a way to limit the sharing of cookies between different websites. session session Strictly necessary First Party
bm_sz This cookie is set by the provider Akamai Bot Manager. This cookie is used to manage the interaction with the online bots. It also helps in fraud prevention. 4 hrs Persistent Strictly necessary First Party
ak_bmsc  This cookie is used by Akamai to optimize site security by distinguishing between humans and bots. 2 hrs Persistent Strictly necessary First Party
agent-authn-tx-* This cookie is stored when you seek to login. This cookie is used to track progress of authentication and protect the request from replay attacks. 5 mins Persistent Strictly necessary First Party

 

Cookie Management 

You can control how cookies are placed on your device from within your own browser. 

If you wish to restrict or block the cookies which are set by this website, you may do this through the browser settings for each browser you use, on each computer or device you use to access the internet.

Please visit cookie preference tool through cookie banner found on our homepage at Trust Gateway Portal: U.S. Bank Trust Gateway (usbank.com) 

However, please be aware that some of our services may not function if your browser does not accept cookies.  

You may wish to visit All About Cookies | Online Privacy and Digital Security which contains comprehensive information on how to do this on a wider variety of browsers including mobile internet browsers. 

For any queries for EU Customers, please contact:

EUDataProtectionOffice@elavon.com 

EU Data Protection Office, Block F1, Cherrywood Business Park, Dublin 18, D18 W2X7, Ireland