Cookie Policy

Last change to Cookie Policy: 19 June 2024

This Cookie Policy relates to:

Pivot: Home - Pivot (usbank.com)

Cookies and other online trackers are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. 

An online tracker can be classified by its lifespan, purpose and the domain to which it belongs.

By lifespan, an online tracker is either a:

  • Session Cookie or temporary cookie (online tracker) which is erased when the user closes the browser, or
  • Persistent Cookie (online tracker) which remains on the user’s computer or device for a pre-defined period.

As for the domain to which it belongs, there are either:

  • First-Party Cookies (online trackers) which are set by the web server of the visited page and share the same domain; or
  • Third-Party Cookies (online trackers stored by a domain different from the visited page’s domain.  This can occur when the webpage references a file, such as JavaScript, located outside its domain.
    • We work with third parties and these third parties may use cookies which they place on your computer or device. However, please note that we have no control over the cookies they may use. Please refer to the third party's website for information on how they use cookies.
      • Third parties may undertake the following activities for us:
        • Research the use of our website and activities on it;
        • Evaluate the effectiveness of our advertising and promotions on third party websites; and
        • Provide services for us which you can navigate to from our website.
      • From time to time, we may also embed external content from third party websites (e.g. Facebook, YouTube, Twitter) within our website.

Below is a detailed list of the cookies we use on our website. We classify cookies in the following categories:

•             Strictly Necessary Cookies

•             Performance/Analytics/Functional Cookies

•             Targeting/Advertising Cookies

Strictly Necessary Cookies 

These cookies are essential in order to provide the website content and/or features.

These cookies do not gather information about you that could be used for marketing or remembering where you have been on the internet.  

You can disable these cookies in your browser. However, please note that if you disable these cookies, you may not be able to access all or parts of our website or features. 

Performance/Analytics/Functional Cookies

In most cases, the information these cookies collect is anonymous and is only used to improve how a website works and to help us to identify issues you may have when using our website.

These cookies are not used to target you with online advertising. Without these cookies we can't learn how our website is performing and make relevant improvements that could better your browsing experience.

Targeting/Advertising Cookies

These cookies and similar technologies gather information about your browsing habits. They remember that you've visited a website and share this information with other organisations, such as advertisers and platforms on which we advertise.

They do this in order to provide you with ads that are more relevant to you and your interests. Although these cookies and similar technologies can track your visits to other websites, they don't usually know who you are. Without these cookies, online advertisements you encounter will be less relevant to you and your interests.

Pivot Cookie List

 

Name Description Duration Type Category First Party/ Third Party
_abck This cookie is stored when you seek to login. This cookie is used to differentiate between humans and bots, providing a way to manage and mitigate automated traffic on websites for security and analytics.  365 Days Persistent Strictly necessary First Party
ADRUM This is an AppDynamics server-side agent cookie that helps ensure the availability and responsiveness of the website by monitoring and ensuring server performance. session session Strictly necessary First Party
ADRUM_BT1 This is an AppDynamics server-side agent cookie that helps ensure the availability and responsiveness of the website by monitoring and ensuring server performance. session session Strictly necessary First Party
ADRUM_BTa This is an AppDynamics server-side agent cookie that helps ensure the availability and responsiveness of the website by monitoring and ensuring server performance. session session Strictly necessary First Party
ADRUM_BTs This is an AppDynamics server-side agent cookie that helps ensure the availability and responsiveness of the website by monitoring and ensuring server performance. 365 Days Persistent Strictly necessary cookies First Party
agent-authn-tx This cookie is stored when you seek to login. This cookie is used to track progress of authentication and protect the request from replay attacks. 5 mins Persistent Strictly necessary First Party
ak_bmsc This cookie is set by the provider Akamai Bot Manager. This cookie is used to manage the interaction with the online bots. It also helps in fraud prevention. 2 hrs Persistent Performance / Analytics First Party
AMCV_675616D751E567410A490D4C%40AdobeOrg This cookie is set up by the provider Adobe Analytics. Adobe Analytics enables organizations to gather data and gain actionable insights from any digital customer interaction. session session Performance / Analytics Third Party
AMCVS_675616D751E567410A490D4C%40AdobeOrg This cookie is set up by the provider Adobe Analytics. Adobe Analytics enables organizations to gather data and gain actionable insights from any digital customer interaction. session session Performance / Analytics Third Party
bm_sv This cookie is necessary for the Akamai cache function. A cache is used by the website to optimize the response time between the visitor and the website. The cache is usually stored on the visitor’s browser. The users bandwidth results are stored within this cookie to help ensure the bandwidth test isn't repeated for the same user repeatedly for the Akamai cache functionality. 2 hrs Persistent Strictly necessary First Party
bm_sz This cookie is set by the provider Akamai Bot Manager. This cookie is used to manage the interaction with the online bots. It also helps in fraud prevention. 4 hrs Persistent Strictly necessary First Party
COOKIE_CONSENT This cookie supports the Cookie feature for the site whether to enable the cookie or not. 365 Days Persistent Strictly necessary First Party
COOKIE_SUPPORT This cookie supports the Cookie feature for the site whether to enable the cookie or not. 365 Days Persistent Strictly necessary First Party
demdex Audience Manager sets this cookie to assign a unique ID to a site visitor. The demdex cookie helps Audience Manger perform basic functions such as visitor identification, ID synchronization, segmentation, modeling, reporting, etc. 4 hrs Persistent Strictly necessary Performance / Analytics
dextp Audience Manager sets this cookie to record the last time it made a data synchronization call. The dextp cookie contains a data provider name or ID and a UNIX UTC timestamp formatted as pipe-delimited strings 365 Days Persistent Strictly necessary Performance / Analytics
dpm This cookie is stored when you seek to login. DPM is an abbreviation for Data Provider Match. It tells internal, Adobe systems that a call from Audience Manager or the Adobe Experience Cloud ID Service is passing in customer data for synchronization or requesting an ID.  365 Days Persistent Strictly necessary Performance / Analytics
fp_token_7c6a6574-f011-4c9a-abdd-9894a102ccef This cookie is stored when you seek to login. This cookie is used for Verification of device recognition and fraud protection. 365 Days Persistent Strictly necessary First Party
GUEST_LANGUAGE_ID This cookie is to store guest language which is used for post login functionality. 365 Days Persistent Strictly necessary First Party
IDE DoubleClick IDE cookies are used for serving targeted advertisements that are relevant to users across the web. Targeted advertisements may be displayed to users based on previous visits to a website. These cookies measure the conversion rate of ads presented to the user.  365 Days Persistent Targeting / Advertising Third Party
io_token_7c6a6574-f011-4c9a-abdd-9894a102ccef This cookie is set up by the provider mpsnare.iesnare.com. This cookie is used to provide the webservices to the visitors in a safe and secure environment.  365 Days Persistent Strictly necessary Third Party
JSESSIONID JSESSIONID describes the session ID which is a randomly chosen key that is cached on your device. As soon as you visit our website, this cookie generates the said key and will be stored on your device. This enables us to identify you as a user in our system and your visit to our website(s). This session ID enables us to enhance the user-friendliness of our website(s). In some situations, it is vital to cache information, for example the log-in details. Once you have successfully logged in, we save this status and information in your session. Thanks to the randomly generated access key (session ID) we are able to allocate you correctly in our system.  session session Strictly necessary First Party
MR This cookie is used by Microsoft as a unique identifier. The cookie is set by embedded Microsoft scripts. The purpose of this cookie is to synchronise the ID across many different Microsoft domains to enable user tracking. session session Targeting / Advertising First Party
MUID This cookie is used by Microsoft as a unique identifier. The cookie is set by embedded Microsoft scripts. The purpose of this cookie is to synchronise the ID across many different Microsoft domains to enable user tracking. Identifies unique web browsers visiting Microsoft sites. These cookies are used for advertising, site analytics, and other operational purposes. 2 hrs Persistent Targeting / Advertising First Party
personalization_id This cookie is set by Twitter and allows the visitor to share content from the website onto their Twitter profile. It has been stored for 2 years. This cookie is managed by Twitter. 5 mins Persistent Targeting / Advertising Third Party
pivot This cookie is used to store the users logged in site. This cookie identifies you as a visitor to Pivot site across different pages which is needed for the site to fully operational. session session Strictly necessary First Party
pxrc This cookie is used to deliver adverts more relevant to you and your interests. It is also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. session session Targeting / Advertising Third Party
QuantumMetricSessionID This cookie is from Quantum Metric and allows us to understand and improve how you use our site. session session Performance / Analytics Third Party
QuantumMetricUserID This cookie is from Quantum Metric and allows us to understand and improve how you use our site. 365 Days Persistent Performance / Analytics Third Party
receive-cookie-deprecation This Cookie registers a unique ID that identifies a returning user's device. The ID is used for targeted ads.  6 months 6 months Targeting / Advertising Third Party
rlas3 This cookie is used to deliver adverts more relevant to you and your interests. It is also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. 365 Days Persistent Targeting / Advertising Third Party
s_pers This is a-n Adobe anlytics cookie.This cookie capture information related to user activity on the website. 365 Days Persistent Performance / Analytics First Party
s_sess This is an Adobe anlytics cookie.This cookie capture information related to user activity on the website. session session Performance / Analytics First Party
SameSite SameSite cookies are a security feature that allows website owners to specify how a cookie should be handled by the browser. This attribute is used to protect against a type of attack called Cross-Site Request Forgery (CSRF). With the SameSite attribute, website owners can specify whether a cookie should be sent to the website that has the same domain (first party) or if it can be sent to websites with different domains (third party) as well. This helps to prevent unauthorized access to a website by controlling the passing of the cookie from one website to another. In simple terms, it’s a way to limit the sharing of cookies between different websites. session session Strictly necessary First Party
sc This is an Adobe Cookie used for online banking. This cookie is stored when you seek to login. This cookie is loaded as part of online banking shared auth module which is needed for pivot enterprise login. 365 Days Persistent Performance / Analytics First Party
sessionid General purpose platform session cookie, used by sites written in JSP. Usually used to maintain an anonymous user session by the server. session session Strictly necessary First Party
TDCPM The TDCPM cookie is used to register a unique ID that identifies a returning user’s device. The ID is used for targeted ads. 365 Days Persistent Targeting / Advertising Third Party
TDID This cookie is from doubleclick.net and this is a marketing targeting cookie. 6 months Persistent Targeting / Advertising Third Party
test_cookie The test_cookie is set by doubleclick.net and is used to determine if the user's browser supports cookies. 13 mins Persistent Targeting / Advertising Third Party
utag_main The utag_main cookie is a cookie set by Tealium to enable us to use their tag manager solution. This cookie is used to record a time stamp of when you visit to our site has started, the number of pages you have viewed, the number of visits you have had to our site and a unique ID. This information is used within our analytics tools to enrich the data we’re collecting about your visit on the website to help us understand our visitor's usage of the site to provide a better user experience.  13 mins Persistent Performance / Analytics Third Party

 

Cookie Management 

You can control how cookies are placed on your device from within your own browser. 

If you wish to restrict or block the cookies which are set by this website, you may do this through the browser settings for each browser you use, on each computer or device you use to access the internet.

Please visit cookie preference tool through cookie banner found on our homepage at Home - Pivot (usbank.com)

However, please be aware that some of our services may not function if your browser does not accept cookies.  

You may wish to visit All About Cookies | Online Privacy and Digital Security which contains comprehensive information on how to do this on a wider variety of browsers including mobile internet browsers. 

For any queries for EU Customers, please contact:

EUDataProtectionOffice@elavon.com 

EU Data Protection Office, Elavon Financial Services DAC, Block F1, Cherrywood Business Park, Dublin 18, D18 W2X7, Ireland