cookie policy
Cookie Policy
Last change to Cookie Policy: 8 JUL 2025
This Cookie Policy relates to Pivot – Investment Services Portal.
You can control how cookies are placed on your device by using our cookie preference tool through cookie banner found on our homepage at Home - Pivot (usbank.com) at any time.
Cookies and trackers are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Online trackers include, but are not limited cookies, pixel tags, web beacons, clear GIFs, and other similar technologies such as local storage and the data layer. Information collected via online trackers is used for a variety of purposes, including to provide website content, improve a website’s functionality, gather data on the user’s browsing habits, customize user experience, and provide targeted ads.
By clicking on buttons or links to third party sites or services, you will be redirected to an external site, which has its own cookie and privacy policies over which we have no control.
Below is a detailed list of the cookies and other similar technologies that we use on this Website. We classify these technologies in the following categories:
- Strictly Necessary Cookies
- Functional/Preference Cookies
- Performance/Analytics Cookies
- Targeting/Advertising Cookies
- Local Storage
Strictly Necessary Cookies
These cookies are essential in order to provide the website content and/or features.
These cookies do not gather information about you that could be used for marketing or remembering where you have been on the internet.
You can disable these cookies in your browser. However, please note that if you disable these cookies, you may not be able to access all or parts of our website or features.
Functional/Preference Cookies
These are cookies that support site functionality that is visible or advantageous to you or your experience of the site, they enable websites to remember choices and provide a more personalized experience.
Functional cookies help to provide services that you request, such as language preference or layout.
Performance/Analytics Cookies
In most cases, the information these cookies collect is anonymous and is only used to improve how a website works and to help us to identify issues you may have when using our website.
These cookies are not used to target you with online advertising. Without these cookies we can't learn how our website is performing and make relevant improvements that could better your browsing experience.
Targeting/Advertising Cookies
These cookies and similar technologies gather information about your browsing habits. They remember that you've visited a website and share this information with other organisations, such as advertisers and platforms on which we advertise.
They do this in order to provide you with ads that are more relevant to you and your interests. Although these cookies and similar technologies can track your visits to other websites. Without these cookies, online advertisements you encounter will be less relevant to you and your interests.
List of cookies or other similar technologies
|
Cookie |
Description |
Duration |
Type |
Category |
First Party or Third Party |
|
_abck |
This cookie is stored when you seek to login. This cookie is used to differentiate between humans and bots, providing a way to manage and mitigate automated traffic on websites for security and analytics. |
365 Days |
Persistent |
Strictly necessary |
First Party |
|
ADRUM |
This is an AppDynamics server-side agent cookie that helps ensure the availability and responsiveness of the website by monitoring and ensuring server performance. |
session |
session |
Strictly necessary |
First Party |
|
ADRUM_BT1 |
This is an AppDynamics server-side agent cookie that helps ensure the availability and responsiveness of the website by monitoring and ensuring server performance. |
session |
session |
Strictly necessary |
First Party |
|
ADRUM_BTa |
This is an AppDynamics server-side agent cookie that helps ensure the availability and responsiveness of the website by monitoring and ensuring server performance. |
session |
session |
Strictly necessary |
First Party |
|
agent-authn-tx |
This cookie is stored when you seek to login. This cookie is used to track progress of authentication and protect the request from replay attacks. |
5 mins |
Persistent |
Strictly necessary |
First Party |
|
ak_bmsc |
This cookie is set by the provider Akamai Bot Manager. This cookie is used to manage the interaction with the online bots. It also helps in fraud prevention. |
2 hrs |
Persistent |
Strictly necessary |
First Party |
|
bm_sv |
This cookie is necessary for the Akamai cache function. A cache is used by the website to optimize the response time between the visitor and the website. The cache is usually stored on the visitor’s browser. The user’s bandwidth results are stored within this cookie to help ensure the bandwidth test isn't repeated for the same user repeatedly for the Akamai cache functionality. |
2 hrs |
Persistent |
Strictly necessary |
First Party |
|
bm_sz |
This cookie is set by the provider Akamai Bot Manager. This cookie is used to manage the interaction with the online bots. It also helps in fraud prevention. |
4 hrs |
Persistent |
Strictly necessary |
First Party |
|
COOKIE_SUPPORT |
This cookie supports the Cookie feature for the site whether to enable the cookie or not. |
365 Days |
Persistent |
Strictly necessary |
First Party |
|
fp_token_7c6a6574-f011-4c9a-abdd-9894a102ccef |
This cookie is stored when you seek to login. This cookie is used for Verification of device recognition and fraud protection. |
365 Days |
Persistent |
Strictly necessary |
First Party |
|
GUEST_LANGUAGE_ID |
This cookie is to store guest language which is used for post login functionality. |
365 Days |
Persistent |
Strictly necessary |
First Party |
|
io_token_7c6a6574-f011-4c9a-abdd-9894a102ccef |
This cookie is set up by the provider mpsnare.iesnare.com. This cookie is used to provide the webservices to the visitors in a safe and secure environment. |
365 Days |
Persistent |
Strictly necessary |
Third Party |
|
JSESSIONID |
JSESSIONID describes the session ID which is a randomly chosen key that is cached on your device. As soon as you visit our website, this cookie generates the said key and will be stored on your device. This enables us to identify you as a user in our system and your visit to our website(s). This session ID enables us to enhance the user-friendliness of our website(s). In some situations, it is vital to cache information, for example the log-in details. Once you have successfully logged in, we save this status and information in your session. Thanks to the randomly generated access key (session ID) we are able to allocate you correctly in our system. |
session |
session |
Strictly necessary |
First Party |
|
pivot |
This cookie is used to store the users logged in site. This cookie identifies you as a visitor to Pivot site across different pages which is needed for the site to fully operational. |
session |
session |
Strictly necessary |
First Party |
|
SameSite |
SameSite cookies are a security feature that allows website owners to specify how a cookie should be handled by the browser. This attribute is used to protect against a type of attack called Cross-Site Request Forgery (CSRF). With the SameSite attribute, website owners can specify whether a cookie should be sent to the website that has the same domain (first party) or if it can be sent to websites with different domains (third party) as well. This helps to prevent unauthorized access to a website by controlling the passing of the cookie from one website to another. In simple terms, it’s a way to limit the sharing of cookies between different websites. |
session |
session |
Strictly necessary |
First Party |
Management of cookie and other similar technologies
You can control how cookies are placed on your device by using our cookie preference tool through cookie banner found on our homepage at Home - Pivot (usbank.com) or from within your own browser.
If you wish to restrict or block the cookies which are set by this website, you may do this through the browser settings for each browser you use, on each computer or device you use to access the internet.
However, please be aware that some of our services will not function if your browser does not accept cookies.
You can clear your Local Storage data by accessing your browser settings:
- Chrome: Open Developer Tools (F12), go to Application > Local Storage, and clear stored data.
- Firefox: Open Developer Tools (F12), go to Storage > Local Storage, and delete stored data.
- Safari: Open Preferences > Privacy > Manage Website Data and delete storage data for specific sites.
You may wish to visit www.allaboutcookies.org which contains comprehensive information on how to do this on a wider variety of browsers including mobile internet browsers.
If you have queries, please contact EUDataProtectionOffice@usbank.com
EU Data Protection Office, U.S. Bank Europe DAC, Block F1, Cherrywood Business Park, Dublin 18, D18 W2X7, Ireland.